Lauren Hines is joining NewBold Technologies as VP of Retail Business Development & Sales Operations. Lauren’s spent 10 years leading sales operations in retail tech services, working with specialty retailers and QSR brands. She knows what it takes to...
You have 600 locations running Ingenico terminals. You are switching processors in one region and adding a new brand in another. Your staging partner tells you the changeover means new software loads, new encryption keys, and a recertification cycle for every affected...
Agreeing to deploy new payment technology across a multi-site operation is the easy part. The hard part — the part that determines whether the project lands on time, on budget, and without disrupting store operations — is everything that happens between the purchase...
The payment terminal sitting on your counter today bears little resemblance to the one that occupied the same space a decade ago. For single-location businesses, this evolution has been relatively straightforward — retire the old device, plug in the new one, move on....
Most multi-site retail and QSR operators can tell you what they pay for payment devices. Fewer can tell you what they spend managing them. The purchase price of a POS terminal is the visible cost. The invisible cost — the one that quietly compounds across hundreds of...
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