Managed Field Services
Key Injection & Payment Device Services
PCI-CERTIFIED PAYMENT SECURITY
NewBold handles your entire payment device supply chain from one in-house, PCI-certified Key Injection Facility — procurement, encryption, configuration, staging, and fulfillment. No external vendors. No compliance gaps. One partner accountable from purchase order to a device transacting in the field.
140,000
Devices processed annually
300+
Encryption keys in library
PCI
Certified Key Injection Facility
Same-Day
Fulfilment capability
WHAT MAKES NEWBOLD DIFFERENT
Vertical Integration
NewBold owns its PCI-certified Key Injection Facility outright, so encryption, compliance, and configuration all happen in-house. That removes the external injection vendors most programs depend on and the compliance gaps that appear at every handoff.
Complete Supply Chain
One partner owns procurement, inventory, key injection, software loading, staging, kitting, and fulfillment. You manage a single relationship from purchase order to a device transacting at the counter.
Universal Compatibility
A library of 300+ encryption keys supports every major payment processor and gateway. Whichever processor or ISV platform your locations run, NewBold can inject and configure for it.
Speed to Deploy
High-demand devices are held in inventory with same-day fulfillment capability, so rollouts and replacements move on your timeline, without the multi-week backorders common to direct OEM ordering.
Full Chain-of-Custody
Every device is tracked by serial number from receipt through injection, configuration, testing, and shipment. That auditable trail is exactly what PCI compliance and your security team require.
Lifecycle Continuity
The team that injects and configures your devices also supports them day-to-day, manages advanced exchanges, and plans refresh cycles, with encryption keys securely destroyed at retirement.
WHAT'S INCLUDED
Device Procurement & Inventory
NewBold sources payment devices and PIN pads from major OEMs including Ingenico, Verifone, and PAX, and stocks high-demand models in-house so orders ship without backorder delays, with volume purchasing matched to your processor, form factor, and attended or unattended use case.
Key Injection & Encryption
Every device is encrypted in NewBold’s owned, PCI-certified facility and configured for EMV chip and NFC contactless acceptance before it ships, with a library of 300+ encryption keys covering every major processor and gateway, full chain of custody, and no third-party handoffs — 140,000+ devices each year.
Software & Configuration
Device imaging, application loading, and configuration to your specifications, with firmware updates and patch management applied before shipment so each unit arrives ready to install — plug in, power on, and transact.
Staging, Kitting & Fulfilment
Devices are fully tested and kitted with accessories (cables, stands, paper rolls) and labeled for the destination, with same-day fulfilment to individual stores or regional hubs and SIM provisioning for cellular-connected devices.
Advanced Exchange & Depot
When a device fails, a pre-configured, key-injected replacement ships overnight while NewBold repairs the original at its in-house depot, with warranty management and OEM claims handled for you.
Self-Serve Portal & Reporting
A branded ordering portal gives your team online ordering, real-time tracking, and inventory visibility, with technical support ticketing and reporting keeping every order, device, and request in one auditable place.
HOW IT WORKS
Procure
Source high-demand payment devices and PIN pads from major OEMs, held in stock for fast dispatch.
Inject
Encryption keys loaded in the PCI-certified KIF, configured for EMV and NFC acceptance.
Configure
Device imaging, application loading, and firmware updates applied to your specification.
Stage & Kit
Fully tested and kitted with accessories, then labelled for each destination.
Fulfil
Same-day capability ships to individual locations or regional distribution hubs.
Support
Advanced exchange, depot repair, and refresh planning across the device lifecycle.
PAYMENT DEVICE OEMS WE SUPPORT
- Ingenico — Link 2500, Lane, Move series
- Verifone — P400, M400, e-series
- PAX — A / S / IM-series
- Dejavoo, NEXGO, and ID Tech
- Countertop, PIN pad, mobile, and unattended form factors
WHO WE SERVE
- Enterprise gateways — DataCap, triPOS, BridgePay, FortisPay
- ISVs — CenterEdge, i3 Verticals, HungerRush, RevSpring
- ISOs & resellers — Merchant Lynx, RedFlynn, USA MS, ProsPay MS
- Direct merchants — QSR chains, retail brands, hospitality, unattended
FAQs
What is key injection?
Key injection loads encryption keys onto a payment device so it can securely process card transactions for a specific processor or gateway. It protects cardholder data from the moment a card is presented and must be performed inside a PCI-certified facility.
What is a Key Injection Facility (KIF)?
A KIF is a PCI-certified, audited environment for injecting encryption keys into payment devices. NewBold owns and operates its own KIF, so procurement, encryption, and configuration stay in-house with no third-party handoffs and no gaps in the chain of custody.
What's the difference between a payment processor and a gateway?
A processor moves the transaction between the card networks and the banks, while a gateway is the software layer that routes a transaction from the device to the processor. Devices have to be injected and configured for the right combination of both — NewBold’s 300+ encryption keys support every major processor and gateway.
What do EMV and NFC support mean for my devices?
EMV is chip-card acceptance and NFC is contactless (tap-to-pay and mobile wallets). NewBold configures every device for EMV and NFC acceptance during injection, so units arrive ready to take the payment methods your customers expect.
Which payment devices and OEMs do you support?
NewBold injects and supports devices from Ingenico, Verifone, and PAX, alongside Dejavoo, NEXGO, and ID Tech, across countertop, PIN pad, mobile, and unattended form factors.
Do you support my processor or gateway?
NewBold maintains a library of 300+ encryption keys covering every major payment processor and gateway. Share the processor and gateway your locations run and the team will confirm support before you order.
How fast can devices ship?
NewBold holds in-house inventory of high-demand devices with same-day fulfillment capability, and ships pre-configured, key-injected replacements overnight under advanced exchange.
What happens to encryption keys when a device is retired?
Retired payment devices still hold encryption keys, so they’re a compliance exposure until properly destroyed. NewBold handles PCI-specific key destruction and documented disposition as part of IT asset disposition, keeping compliance intact across the full lifecycle.
RELATED SERVICES
Depot & Advanced Exchange
NewBold Device Protection
Lifecycle Management & ITAD
New Openings & Remodel Services
Key Injection & Payment Device Security Guide
Read our full guide on everything related to Key Injection and Payment Device Security
Ready to simplify your payment device operations?
Talk to us about how NewBold’s PCI-certified Key Injection Facility can streamline your payment device supply chain.