Managed Field Services
Deployment & Refresh Services
Whether you are refreshing aging infrastructure across thousands of locations or deploying new technology on a tight deadline, NewBold manages every detail — planning, staging, logistics, installation, data migration, validation, and legacy disposition. Night and weekend execution keeps your operations running, and dedicated project management keeps your rollout on track.
36,000
Sites deployed last 12m
98%
Service level attainment
40+
Locations per night capacity
50
States + Canada coverage
WHAT MAKES NEWBOLD DIFFERENT
Built for Volume
Standardized deployment playbooks ensure every location gets the same quality of execution, whether you are refreshing 50 sites or 5,000.
Minimal Disruption
Night, weekend, and off-hours installation options protect your operating hours and revenue. Your stores stay open while we work.
Same Team, Start to Finish
The team that stages your technology is the same team that deploys it and supports it afterward, with no hand-offs between vendors or project phases.
Dedicated Project Management
Every rollout has a named project manager coordinating planning, scheduling, stakeholder communication, risk mitigation, and real-time reporting.
Complete Lifecycle
De-installation and secure disposition of legacy equipment is built into the program, so a refresh isn’t complete until old assets are properly handled.
National Reach
NewBold-Certified Technicians across all 50 states and Canada, with the capacity to run multiple concurrent programs nationwide.
WHAT'S INCLUDED
Planning & Preparation
Site surveys and readiness assessments, technology scope definition, stakeholder coordination across IT, operations, and franchisees, schedule optimization for minimal disruption, and risk identification and mitigation.
Staging, Imaging & Logistics
Device staging, imaging, and pre-configuration at the NewBold depot; kitting with accessories, cables, and documentation; serialized asset tracking from warehouse to site; parts logistics for first-time fix; and buffer-stock management.
Installation & Deployment
Nationwide technicians install POS, payment, networking, signage, kiosks, AIDC, and cabling, with night and weekend execution and full data migration, configuration, and system validation.
Project Management
A dedicated project manager owns end-to-end planning, scheduling, and execution oversight, with real-time dashboards, executive reporting, vendor and OEM coordination, and stakeholder escalation.
Legacy & Disposition (ITAD)
De-installation and removal of retired equipment, PCI-compliant data destruction and sanitization, environmentally responsible recycling, and chain-of-custody documentation with a full audit trail.
PROVEN RESULTS
National coffee-house chain — server & UPS refresh:
3,300 locations over 18 months, overnight and unsupervised, with a 98% first-time completion rate, zero operational disruptions, and zero security incidents.
Fortune 500 off-price retailer — POS software upgrade
1,000 stores ahead of peak season at 20 stores per night, four nights per week, achieving 97.7% SLA attainment, outperforming a competitor in a head-to-head test, and earning an expansion to the full footprint.
FAQs
How large a rollout can NewBold handle?
Will deployment disrupt my operations?
What's included in a refresh?
Who manages the project?
What technology can you deploy?
Do you cover both the US and Canada?
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