Solutions and Services

Have technology issues? We give technology solutions.

From procurement to recycling and everything in-between, our portfolio of services and solutions has helped thousands of sites improve operational efficiency, deliver seamless experiences, and keep clientele satisfied and engaged.

Discover & Design

Procure & Configure

Deploy & Integrate

Support & Extend

Recover & Renew

Discover & Design

Assess your needs.

Consultation & Assessment

Our team will collect information about your current technology footprint and application to develop a tailored strategy and action plan.

Procure & Configure

Find & set-up technology.

Hardware Procurement

From point-of-sale to network infrastructure, our network of OEM’s allows us to source a variety of hardware and peripherals to fit your needs.

Staging & Configuration

Save IT time and resources. Whether onsite or at our facilities, we can install custom image and configure applications/OS settings for easy installations right out of the box.

Key Injections

We provide key injections for a variety of enterprise-level OEM payment terminals including PAX, Ingenico, and Verifone

Deploy & Integrate

Install technology.

Kitting & Shipping

Make your integration process streamlined and headache-free. We can kit your technology, accessories and custom installation instructions together to ship straight to your location. We always ship until 5pm EST so you receive your equipment faster.

Onsite Integrations

Leave the hassle of installing your equipment to us. Our expert technician will arrive onsite and handle the heavy work while you focus on your clientele and day-to-day activities.

Remote Integrations

Our dedicated Help Desk will guide you step-by-step so you can install in-house. No need to wait on a technician.

Support & Extend

Maximize technology lifespan.

Onsite Same-Day Service

Submit a service request and see a technician on the same day. This service is ideal for equipment that is considered mission-critical to your operation.

Onsite Next-Day Service

Our technician arrives onsite within one day of your initial service request. This service is ideal for equipment that is essential to operations but has some redundancies.

Depot Repairs

Save on repair costs by shipping your downed hardware directly to our depot. We’ll repair, stage, refurbish, and test as needed before shipping it back to your site.

Advanced Exchange

Call in a request to receive a working replacement within 24 hours, then send in your malfunctioning equipment for repairs. We’ll even manage your returns for you. This service is ideal for peripheral technology that can be self-installed.

Per Incident Service

Not every piece of technology needs constant maintenance. Request servicing as breakdowns occur or schedule a preventative maintenance health check.

OEM Warranty Facilitation

Is your technology still under Manufacturer’s Warranty? Let our Help Desk know what your issues are and which manufacturers need to be notified, and we’ll take care of the rest.

Recover & Renew

Retire end-of-life technology.

Deinstallation

Integrate your new technology faster when our team takes care of all the deinstallation tasks.

Technology Recycling

Securely retire your end-of-life technology with minimal impact on the environment with our expert recycling services. We also offer expert data destruction and PCI compliant disposal.

Trade-In Program

Receive residual value from your end-of-life technology. Apply the trade-in value of your retired technology to your overall contract price for extra savings.

Professional Services

More solutions for you.

Hardware Asset Management

Let us store, track, and manage your hardware pool in our warehouse.

Project Management

Our team of dedicated project managers can oversee your technology integrations and streamline communications from start to finish to ensure on-time, on-budget delivery.

Wireless Network Services

Audit your site and create an IoT environment. Our technicians can conduct wireless network surveys and outfit your site with access points, firewalls, and more.

Help Desk Services

Let us be your go-to guide for repair instructions and troubleshooting tips regarding your hardware infrastructure.

Cabling Services

Run network and AV cabling through walls, ceilings, and even outside with our cabling services.

The NewBold Network

Join our growing community.

Satisfied clients and partners.

Sites integrated and serviced.

Project work orders fulfilled.

Service requests resolved.

%

Average SLA across all services.

Hardware Types

Technology we support.

Our solutions and services cover a wide range of hardware types. Don’t see what you are looking for? Speak to our team and we will work with you to find the infrastructure technology you need.

POS Terminals & Peripherals

Digital Signage & Screens

Computers, Tablets, & Mobile Devices

Kitchen Display Systems

Networking Devices

Interactive Displays & Kiosks

Laser & Thermal Printers

Back Office Infrastructure

Barcode Scanners & Mobile Computers

Interactive Displays & Kiosks

Laser & Thermal Printers

Back Office Infrastructure

Barcode Scanners & Mobile Computers

OEM Partners

Strategic partnerships for strategic solutions.

Our ever-expanding network of OEM Partners (Original Equipment Manufacturer) means you have access to a broad range of innovative technology. Find the right solution for your business, no matter the current fit, footprint, or equipment.

See how we help thousands of operators stay in motion.

Run seamlessly with NewBold Technologies.